Privacy Policy.

1. Introduction

Monarc Studio ("we", "us", or "our") is committed to protecting the privacy of all individuals who visit our website at monarcstudio.co and who engage with our design services. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have regarding your information.

By using our website or engaging with our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website.

2. Information We Collect

2.1 Information you provide directly. We collect information you provide when you complete our contact form or communicate with us directly. This includes your name, email address, company name, and any project details you choose to share.

2.2 Information collected automatically. When you visit our website, we may automatically collect information about your device and browsing behavior, including your IP address, browser type, pages visited, and date and time of your visit. This is collected using cookies and similar technologies (see Section 6).

2.3 Information from social media. If you interact with us through Instagram or LinkedIn, we may receive limited information about you in accordance with your privacy settings on those platforms.

3. How We Use Your Information

We use the information we collect to: respond to enquiries and project requests submitted through our contact form; communicate with existing and prospective clients about our services; improve and maintain our website; and comply with legal obligations.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Legal Basis For Processing (UK/EU)

For visitors from the United Kingdom or European Union, we process your personal data under the following legal bases: (a) Consent — where you have provided explicit consent, such as subscribing to our newsletter; (b) Legitimate interests — where processing is necessary for our legitimate business interests; (c) Contract — where processing is necessary to carry out a service agreement with you; (d) Legal obligation — where we are required to process your data by applicable law.

5. Data Retention

We retain your personal data only for as long as necessary for the purposes described in this Policy. Enquiries that do not result in a project engagement are retained for 24 months. Client project data is retained for the duration of the project plus seven years for legal and accounting purposes. You may request deletion of your data at any time.

6. Cookies

Our website uses cookies to improve your experience and collect analytics data. We use: essential cookies (required for site function), analytics cookies (tracking aggregate, anonymized usage data via tools such as Fathom or Plausible Analytics), and preference cookies (remembering your settings). You may manage cookie preferences through your browser settings. Disabling cookies may affect some site functionality.

7. Third-Party Services

We use the following third-party services which may process your data: Framer (website hosting and contact forms); Fathom Analytics or Plausible (privacy-first analytics, no personal data collected); Mailchimp or equivalent (newsletter distribution, where applicable). Each service has its own privacy policy governing the processing of your data.

8. Your Rights

Subject to applicable law, you have the right to: access the personal data we hold about you; request correction of inaccurate data; request erasure of your data; restrict or object to the processing of your data; request data portability; and withdraw consent at any time where processing is based on consent. To exercise any of these rights, please contact us at hello@monarcstudio.co. We will respond within 30 days.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. However, no transmission of data over the internet is entirely secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our website is not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child under 16 has provided us with personal data, please contact us and we will take steps to remove it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically.

12. Contact

For any questions about this Privacy Policy, please contact us at: hello@monarcstudio.co